Tosibox's NetSuite implementation, re-planned mid-build and live on time and on budget
Tosibox Oy, the Finland-based market leader in OT cybersecurity and network automation, brought TrueVantage into its NetSuite ERP implementation midway through the build stage, when multiple third-party integrations, additional NetSuite scope and timely delivery had become challenges. We provided project leadership, re-baselined the integrated project plan, managed the Avalara, Staria, Cobase and Pagero vendors and delivered additional NetSuite scope. The project went live on time and on budget, followed by one month of post-go-live support.
How the Tosibox NetSuite project ran
Before
A multi-vendor NetSuite build that needed bringing under control
Tosibox Oy, based in Finland with subsidiaries in the US, Germany and Sweden, is the market leader in OT cybersecurity and network automation. To support their expanding global footprint, Tosibox selected NetSuite ERP to streamline their operations and integrate regional compliance needs. The project also included multiple third-party solutions:
- Avalara AvaTax for US tax compliance
- Staria AP Automation (AP Flow) for accounts payable
- Cobase for bank account connectivity, payments and reconciliation
- Pagero for e-invoicing
Midway through the build stage, Tosibox faced challenges: managing multiple third-party integrations, addressing additional NetSuite scope, and ensuring timely delivery of the project.
Solution design
New leadership and a re-baselined, integrated project plan
TrueVantage joined the project during the build stage to re-baseline the integrated project plan and provide leadership, expertise and continuity. Our first priorities were:
- Managing all third-party vendors, including Avalara, Staria, Cobase and Pagero, and holding them accountable for their deliverables.
- Addressing additional NetSuite functional and technical scope that exceeded the SI’s remit.
Delivery
Cutover planned, users trained, decisions supported
- Establishing detailed data migration and cutover plans with the client and NetSuite Professional Services.
- Providing bespoke training to Tosibox employees, complementing the training provided by the SI.
- Introducing regular cadence calls to support Tosibox leadership in making informed project decisions.
- Delivering tailored project management through to go-live.
Go-live
A smooth, on-time and on-budget go-live
Detailed planning and tailored training gave Tosibox an extremely smooth go-live experience.
On time NetSuite ERP go-live
On budget Implementation cost
1 month Post-go-live support
After
Integrated global operations on NetSuite
TrueVantage’s leadership and expertise delivered a seamless NetSuite ERP implementation, resulting in:
Integrated global operations A centralised system with smooth third-party integrations for efficiency and visibility across subsidiaries.
Tailored ERP functionality Additional NetSuite scope delivered to meet Tosibox's unique business needs.
Smooth transition Detailed planning and tailored training enabled an extremely smooth go-live.
Post-go-live success One month of post-go-live support ensured optimised user adoption and long-term operational success.
After, in the client’s words
What Paula Keski-Oja said about working with TrueVantage
“TrueVantage's expertise was instrumental in our successful NetSuite ERP implementation. Their team were easy to work with and felt like an extension of our own. With their support, we were able to meet our project targets, which led to remarkable improvements in our operations. We are happy to continue our cooperation with TrueVantage as our selected partner for NetSuite support.”
