Pon.Bike optimised NetSuite for orders, inventory and financial reporting, with ongoing support
Pon.Bike Performance GmbH, a leading global bicycle company, asked TrueVantage to optimise its existing NetSuite environment as the business grew. We streamlined order and inventory configuration, built custom financial reports and dashboards, enhanced the B2B portal and integrated SAP / MuleSoft for purchase order creation. Ongoing support covers system upgrades, user training and troubleshooting.
How the Pon.Bike NetSuite project ran
Before
An existing NetSuite that limited a growing business
Pon.Bike Performance GmbH is a leading global bicycle company with a mission to create world-class bikes for a range of customers, from recreational riders to elite athletes. As their business grew, Pon.Bike sought to optimise their existing NetSuite environment to better manage expanding operations and maintain their position as a market leader.
Limitations in their existing NetSuite configuration caused operational inefficiencies in order management, inventory tracking and financial reporting. They also needed ongoing support for system updates, troubleshooting and user training, so their internal teams could focus on growth rather than system issues.
Solution design
NetSuite optimisation and support, in one partnership
TrueVantage stepped in to provide comprehensive NetSuite optimisation and support services, focusing on:
- System performance optimisation: streamlined NetSuite configurations to improve order and inventory management, resulting in smoother operational workflows.
- Advanced reporting: custom financial reports and dashboards giving Pon.Bike real-time visibility into business performance and enabling data-driven decisions.
- NetSuite Core Financials
- Fixed Assets
- SuiteCommerce
Delivery
B2B portal enhancements and SAP / MuleSoft integration
- Major enhancements of Pon.Bike’s B2B portal.
- Integration with SAP / MuleSoft for purchase order (PO) creation.
Ongoing support
Immediate and effective support on all critical topics
Ongoing support: dedicated support for system upgrades, user training and troubleshooting keeps the NetSuite platform evolving with Pon.Bike’s needs.
After
More efficient teams and clearer reporting
Increased efficiency Pon.Bike saw a significant reduction in manual processes and errors, allowing teams to focus on value-added tasks.
Improved reporting Custom financial reports and dashboards provide clearer insights into company performance, driving more informed strategic decisions.
Seamless system updates With TrueVantage's ongoing support, Pon.Bike manages system upgrades and troubleshooting without business disruption.
After, in the client’s words
What Stephan Schoeffel said about working with TrueVantage
“TrueVantage as our trusted partner, offering unparalleled support, steadfast reliability and impressively fast turnaround times ensures our business to run smoothly and efficiently. With TrueVantage, you can count on a seamless experience and dedicated service that propels your success forward.”


