Focus Area

Pon.Bike Performance GmbH is a leading global bicycle company with a mission to create world-class bikes for a range of customers, from recreational riders to elite athletes. As their business grew, Pon.Bike sought to optimize their existing NetSuite environment to better manage their expanding operations and maintain their position as a market leader.

Pon.Bike faced several operational inefficiencies in areas like order management, inventory tracking, and financial reporting due to limitations in their existing NetSuite configuration. Additionally, they needed ongoing support to handle system updates, troubleshooting, and user training, ensuring their internal teams could focus on growth rather than system issues.

Solution

TrueVantage stepped in to provide comprehensive NetSuite optimisation and support services, focusing on:

• System Performance Optimization: Streamlined NetSuite configurations to improve order and inventory management, resulting in smoother operational workflows.
• Advanced Reporting: Created custom financial reports and dashboards, giving Pon.Bike real-time visibility into business performance and enabling data-driven decision-making.
• Ongoing Support: Provided dedicated support for system upgrades, user training, and troubleshooting, ensuring that their NetSuite platform continued to evolve with their needs.

Benefits

• Increased Efficiency: Pon.Bike saw a significant reduction in manual processes and errors, allowing teams to focus on value-added tasks.
• Improved Reporting: The custom financial reports and dashboards provided clearer insights into company performance, driving more informed strategic decisions.
• Seamless System Updates: With TrueVantage’s ongoing support, Pon.Bike was able to manage system upgrades and handle troubleshooting without business disruption.