Ongoing Business Central Support You Can Rely On
Certified consultants, guaranteed response times, global reach.
From routine admin to urgent issue resolution, our support services keep your Business Central system running smoothly.
- Certified BC Specialists — All with finance or operations backgrounds
- Tailored SLAs — Guaranteed response times for critical issues
- Global Model — Follow-the-sun support coverage
- Cost-Efficiency — Avoid the £50k+ cost of a full-time hire
- Dedicated named consultants
- Process optimisation as standard
- Flexible monthly packages
Some of our valued customers
Discover our BC support packages
Business Central support services provide ongoing technical and functional assistance for businesses running Microsoft Dynamics 365 Business Central. TrueVantage delivers managed support through certified BC specialists with finance and operations backgrounds, offering tailored SLAs and flexible monthly packages.
Frequently Asked Questions
What does Business Central managed support include?
TrueVantage Business Central managed support covers routine administration, issue resolution, process optimisation, reporting, and user training. All packages include dedicated named consultants, SLA-backed response times, and regular system health checks.
How much does Business Central support cost?
Business Central support is available in flexible monthly packages tailored to your needs. For most mid-market businesses, managed support is significantly more cost-effective than hiring a full-time Business Central specialist, which typically costs upwards of £50,000 per year in salary alone. Contact us for a tailored quote.
Can you support a Business Central system you did not implement?
Yes. We support Business Central systems regardless of who originally implemented them. We begin with a system review to understand your configuration, customisations, and integrations, then onboard you into our support framework with named consultants.
Do you provide Business Central training as part of support?
Yes. Training is included as part of our managed support packages. This covers training for new staff, refresher sessions for existing users, and guidance on new Business Central features as they are released.
What are your Business Central support hours?
Our standard support covers UK business hours with SLA-backed response times for different issue severities. For clients with international operations, we offer a follow-the-sun global support model that extends coverage beyond UK hours.
Are your Business Central consultants certified?
Yes. All TrueVantage Business Central support consultants hold Microsoft certifications and have professional backgrounds in finance or operations. This means they understand not just the software, but the business processes it supports.